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Customer Experience Coordinator

Customer Experience Coordinator

Ettitude is a direct to consumer brand providing the world’s healthiest and most sustainable bed sheets. We’ve developed the world’s only new generation bamboo lyocell fabric that’s extremely breathable, hypoallergenic, eco-friendly and at the same time, way softer than cotton! It’s the bedding of the future.

Since expanding into the USA market in Nov 2017, our brand has grown significantly and we’re now ready to further develop our Customer Service team. We need a talented quick learner with a can-do attitude, who’s keen to grow with the brand.

While education and experience are always appreciated, a great attitude is what will ultimately decide if you join our team. Our ideal candidate will be ambitious, have a keen attention to detail, and have a proven track record of providing excellent customer service in retail, D2C e-Commerce or similar environments.

The successful candidate will be working closely with Ettitude’s Operations Manager and Marketing team to quickly gain hands-on experience within a fast-moving eCommerce start-up environment.

Excellent communication skills, the ability to solve problems logically and time management expertise is essential.

Experience working with Shopify, Yotpo and Gorgias are an advantage.